Offering live chat on your homepage can help visitors feel more welcome on your site.
It is also a creative way to start establishing your firm’s service offerings early on and set the basis for earning your customer’s trust.
It demands utmost credibility and trust when you deal with people’s money.
Source Live presents an ideal opportunity to the financial advisors to provide instant, personalized financial services to new clients so that they can invest with confidence.
Live chat is a dynamic platform that facilitates you to assist visitors to your site in real time.
Customers' queries are entertained and resolved within few minutes.
now expect to see and welcomes via live chat box upon visiting a website.
It is commonly believed that when e-commerce customers have queries regarding their purchase, they tend to wait for a response.
R is an e-commerce firm that sells medical equipment.
That is not the case, those that have a slow response, loses a sale to a competitor.
Live chat allows your service representative to instantly respond to questions from wavering customers, helping a great deal in closing the sale.
That loyalty is earned with the passage of time by relentlessly providing excellent products along with professional sales services.
When your B2B business is online, introducing the concept of live chat is the key as it pushes the customer service and engagement to a new level, forming valuable trust, and substantially boosting your sales.